This consultation aims to gather customers' feedback and perspectives on their experience in using the digital attestation service, including the ease of procedures and the speed of transaction completion, in order to further develop the service, enhance
Participation Summary
Topic:
The Ministry of Foreign Affairs provides the digital attestation service with the aim of simplifying official document attestation procedures and strengthening their reliability, in line with national and international standards. The service enables individuals, companies, and institutions to complete attestation requests easily and efficiently, particularly for documents issued outside the UAE, through an integrated digital ecosystem that includes UAE missions abroad.
The service offers expedited processing within 2-3 working days, and ensures that attested documents are officially and legally recognized for use within the United Arab Emirates.
Goals:
This consultation aims to gather customers' feedback and perspectives on their experience in using the digital attestation service, including the ease of procedures and the speed of transaction completion, in order to further develop the service, enhance its efficiency, and continuously improve the overall customer experience.
Expected Outcomes:
1) Enhancing the customer experience and improving the efficiency and ease of digital attestation procedures.
2) Raising the quality of digital services and accelerating transaction completion in line with best practices.
3) Expanding and further developing the service to meet the needs of individuals, companies, and institutions within the country and abroad.

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Anonymous
- واجهة الاستخدام جيدة، لكن تحتاج تحسين في وضوح بعض الخيارات
Anonymous
- التجربة بشكل عام سلسة، لكن نحتاج توضيح أكثر للخطوات
Anonymous
- يفضل إضافة تتبع لحالة الطلب بشكل أوضح للمستخدم